Thank you for shopping with us! To protect your rights, please carefully inspect your order upon receipt. If you are not satisfied with the product, we offer the following return and exchange services:
- Return & Exchange Period
You may request a return or exchange within 7 days of receiving the item if there is a quality issue or the product does not match the description. - Conditions for Return & Exchange • The product must be in its original packaging with all accessories intact and unused.
• No damage caused by misuse, contamination, or wear and tear.
• Certain special items (such as customized products, underwear, consumables, etc.) are non-returnable. Please refer to the product details for specifics. - Return & Exchange Process • Please contact customer service first to submit a return/exchange request, providing your order number and issue details.
• After confirmation, follow the instructions to return the product.
• Once we receive and inspect the returned item, we will arrange for a refund or replacement. - Shipping Costs • For quality issues, we will cover the return shipping costs.
• For non-quality reasons (such as buyer’s remorse or wrong purchase), the buyer is responsible for shipping fees. - Refund Details
Refunds will be processed after the returned product is confirmed to be in good condition, via the original payment method. The time for the refund to appear depends on the payment provider.
⸻
Let me know if you want me to tailor it for a specific market or add anything else!